COVID-19 (Coronavirus) precautions for Winnunga clients

By February 27, 2020 News

Changes to Winnunga clinic in response to COVID-19

Winnunga will continue to provide services to all First Nations people.

 Telephone consultations

Winnunga doctors can now do telephone consultations, so if you don’t need to physically come to Winnunga, please don’t.

To organise a telephone consultation please call Winnunga on 6284 6222. The doctor may need to call you back so give reception a number you can be contacted on.

Two different entrances

You will soon find two separate clinic entrances at Winnunga:

  1. Respiratory Clinic – this is the current front main entrance. Anyone who has a fever, cough, sore throat or shortness of breath should go to this entrance. You will be asked to wear a mask while waiting at the Respiratory Clinic.
  2. Rear entrance – this is the new entrance for all other consultations. Reception and the waiting room for this entrance are in demountable buildings in the rear car park

External triage and temperature testing

Nurses and Social Health Team workers are now stationed outside Winnunga to direct clients. The nurse will take your temperature to check whether you need to go to the Respiratory Clinic.

Social distancing and hand washing

Chairs in our waiting areas are placed 1.5 metres apart to help with social distancing. Please do not gather in groups while waiting at Winnunga.

Please use the hand sanitiser provided while waiting at Winnunga, before entering the clinic and on your way out.

At home

Please stay home unless it is absolutely necessary to go outside. Australians are permitted to go outside for the essentials, such as:

  • shopping for food
  • exercising – in a public space such as a park, limited to no more than 10 people
  • going out for medical needs
  • providing care or support to another individual in a place other than your home
  • going to work if you cannot work from home

Visits to your house should be kept to a minimum, with a very small number of guests. Extended family gatherings, barbeques, birthday parties and house parties are not permitted.

  • wash your hands frequently with soap and water, before and after eating, and after going to the toilet
  • cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser
  • avoid contact with others (stay more than 1.5 metres away from people)
  • regularly disinfect high touch surfaces, such as tables, kitchen benches and doorknobs
  • increase ventilation in the home by opening windows or adjusting air conditioning

More information

As the COVID-19 situation evolves Winnunga will inform clients and the community of any further changes to our service through our Facebook page, Instagram, our website and by email.

For the latest national advice, information and resources, go to

For the latest ACT advice and resources go to ACT Health:

The National Coronavirus Health Information Line is 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.


Hand hygiene_Poster ACT Health
Good hygiene_Poster ACT Health
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Winnunga AHCS Newsletter June 2020.

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